Common Questions

I need a custom viewer or other modification. Can you help?
Yes. Please contact us at [email protected]. We can handle most any customizations and would love to hear about your project. We are commonly asked about hosting your own 360 product images, custom viewers, custom iOS/Android apps, and other unique requirements.

Can I use my normal camera or DSLR to make spins?
Yep. Arqspin’s 360 product view software doesn’t just work with your phone, we enable creating and sharing spins from videos captured with any camera.

Why do I need a turntable?
To capture a high quality 360 product image, you need the object to rotate at a fixed speed. Motorized turntables offer the easiest and most consistent way to do this.

What if I don’t want to pay for a monthly subscription?
We offer annual payment and licenses to anyone who doesn’t want to pay for a monthly subscription. Please contact us at [email protected] to find out about these options.

What If I want to cancel?
You can always cancel your subscription at any time through your account page.