We at Arqball LLC have a firm commitment to safeguarding your privacy. This page will inform you about our information gathering and dissemination practices. When we refer to “Arqball”, we are referring to this website and to Arqball LLC and its affiliates. Welcome to our website.
– “Personally Identifiable Information” means information that can identify or be traced to an individual person, such as your name, date and place of birth, home address, telephone number, email address, Social Security number, and credit card number.
– “Non-Personal Information” means information that cannot, without further information, be traced to an individual person, such as the aggregation of information such as the total number of users over a certain age or geographic location.
– “Information” means Personally Identifiable Information and Non-Personal Information.
Personally Identifiable Information We Collect and How it is Used
Personally Identifiable Information we collect on our website may include: (i) your name, address, contact information such as email address and phone number, age, gender, country of residence, and user profile, which we use for account administration and communications purposes; (ii) financial and payment information for fulfilling purchases; (iii) a username, which can be your real name or an alias, to track your activities on our website, for administrative purposes and to communicate with you; and (iv) a network address used to identify your personal computer.
You can access most portions of the website without entering Personally Identifiable Information and without expressly having to give consent to any specific question (beyond complying with the Terms and Conditions of the website). We do not collect any Personally Identifiable information about you through this website unless you choose to provide it to us voluntarily.
“Opting-In” is the process by which you expressly indicate that you want to participate in our service or one of its features or options. Generally, we use Personally Identifiable Information to respond to, process, and fulfill your requests, and update you on status. To submit material to the website and use our services, you will be asked to create an account with us. To Opt-In to our service, you would click the Create Account button which can be accessed via the Sign In link in the upper left hand corner of your screen. If you create an account with us, you will be asked to enter your name, billing and shipping address, phone number, and email address. If you want to obtain our paid services, we require that you provide payment information such as a bank account or credit card information, and other information as required by our third party processors.
“Opting-Out” is the process by which you expressly indicate that you decline to receive newsletters and other communications from us, excluding email concerning your account. To discontinue your receipt of such newsletters and communications, you can do so in the “Account Settings” portion of the “My Account” section of the website or you can send an email with your request to email@example.com.
Arqball will not sell, license, transmit or disclose your Personally Identifiable Information to third parties unless: (1) you expressly authorize us to do so; (2) it is necessary to enable third-party providers of products and services available on this website to respond to, process and fulfill your requests; (3) it is necessary to allow our trusted service providers or agents to provide services for us; (4) we do so in order to provide our products or services to you; (5) it is in connection with a sale of all or substantially all of the assets of Arqball or the merger of Arqball into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Arqball is not the survivor; (6) as otherwise required or permitted by law, regulation, search warrant, subpoena or court order; or (7) we reasonably determine that it is necessary in order to protect the rights, property, or safety of Arqball, its users, or the public.
We will not disclose your personal information to a third party for their direct marketing purposes unless you first affirmatively agree to the disclosure.
Non-Personal Information We Collect and How it is Used
As is true of most websites, we gather technical information about your interaction with our website automatically, and store it in our logs. Such information includes Internet Protocol addresses, web browser type, host or service provider, referring or exit pages, operating system, and date and time stamps.
We may occasionally use other companies to set Cookies on our website and gather Cookie information for us. In some cases, we may also use another company to operate web servers or process credit card purchases for our website. We use the Cookie information gathered by these companies in the same manner as stated above. In some cases, we retain both the Cookie information and/or the information you provide to us online – for example, to complete a transaction you requested or to keep historical records of your past transactions. In other cases, we only retain the Cookie and/or online information you give us at your request for your use in subsequent sessions.
“Web Beacons” are very small, often transparent, graphic electronic images that may be placed on our website to monitor your behavior on our website and to identify your interaction with our and third-party websites over time.
The information collected by Cookies and/or Web Beacons helps us to:
- provide you with a more customized experience on our website and greater convenience each time you interact with us;
- make it easier for you to use different parts of our website without having to login multiple times;
- help us understand which parts of our website are the most popular and how much time our users spend in each;
- store your preferences for certain kinds of information;
- measure the effectiveness of our communications, promotional campaigns, and the searches performed on our website;
- administer our website;
- develop statistics on any advertisements displayed on our websites; and
- study aggregate demographic information about our users as a whole.
How We Protect Your Information
We restrict access to Information collected about you through our website to our employees, our affiliates’ employees, or others who need to know this Information to provide services to you or in the course of administering and conducting our business. We maintain appropriate physical, electronic, and procedural safeguards to protect Information. We protect our database with various physical, technical and procedural measures and we restrict access to your Information by unauthorized persons. We also advise our employees about their responsibility to protect customer information and we provide our employees with appropriate guidelines for adhering to our business ethics standards and policies.
You should also help us protect your Information by:
- using only secure web browsers;
- employing common anti-virus and anti-malware tools on your system to keep it safe;
- carefully logging out after using our website;
- using strong password with a combination of letters and numbers;
- changing your password often;
- protecting your username and password; and
- notifying us immediately via email at firstname.lastname@example.org if you feel your login and/or password have been compromised.
Finally, please exercise discretion and use caution with respect to your Personal Identifiable Information. We may provide public areas on our website where you can post information about yourself and others. We do not control who reads postings on our website, or how they may use or disclose such information. If you choose to voluntarily disclose Personally Identifiable Information on public portions of our website, that information will be publicly available and can be collected and used by others. For example, if you post your email address, you may receive unsolicited messages.
Update and Verify Information We Have About You
If you create an account with us, you can review and maintain your account information at anytime, by logging in to your account or submitting a request to email@example.com. In addition, you may request a copy of the information that we currently hold about you by sending a detailed email to firstname.lastname@example.org with all specifics necessary for us to consider and respond to your request.
Third Party Links
Terms and Conditions