Wilson Brothers Jewelry is a prominent online vintage and estate jeweler. Robert, director of photography for Wilson Brothers, loves coming up with innovative solutions for their online store.
Arqspin 360 product photography helps Wilson Brothers grow their revenue and improve customer satisfaction.
“Wilson Brothers has been successfully selling online for over 10 years,” says Robert. “Imagine how many tools we’ve tested for increasing sales.”
Before Arqspin, Wilson Brothers took 360 videos only using their DSLR and photo setup. It was not interactive, and customers had to watch the whole video to see all the angles and replay it if they missed something.
Robert has created over 220 product spins and integrated 360 photography into their hardware setup and workflow.
“I can get a new spin live online in 5-7 minutes,” Robert says. “Arqspin is simple while at the same time covers the spectrum of needs that come with a powerful business tool.”
Presentation is particularly important for high value items such as jewelry, and overall, Robert says Arqspin enables customers to “go beyond just viewing our jewelry, to experiencing it.”
He says Arqspin’s customer service has far exceeded his expectations. “They answer questions quickly and have taken our input and even implemented it in the product,” Robert says.
Wilson Brothers understands how to adapt and thrive in the competitive online market. They stay on the cutting edge of new technologies and actively search for new solutions and tools.
“Arqspin is an invaluable asset to our business.”